The Trust held a Zoom meeting with the Club on 17 September pm.
The Club referred to the unprecedented times and the financial commitments being made in terms of the Academy, the new stand (awaiting the Mayors approval) and player purchases, the lack of match day and advance season ticket income and the effects on tv monies.
The Trust referred to its open e-mail to the Club regarding the recent arrangements for the sale of season tickets. In the e-mail the Trust urged the Club to make certain changes as soon as possible. In brief these were:-
1) to extend the deadline for renewal of tickets until the end of the month while also providing any details possible of the Club's response plan to Covid 19 to allow fans to make an informed decision.
2) to extend the defer to 2021/22 option to everyone.
3) to provide partial refunds (for matches not attended) within 14 days.
4) to re-introduce the Direct Debit option for those fans who are unable to pay up front.
The Club acknowledged the points made in support of these proposals but had decided not to change the current position in any way. It indicated that the deadline had already been extended and that the deferral option was now open to over 65's. A further week would be given for 'save your seat' but no other alterations were envisaged.
At the end of the period others would be invited to apply for season tickets and movement of seats may be possible.
It was confirmed that as at the time of the meeting 12,000 season tickets had been renewed and 1000 deferrals applied for.
In respect of deferrals the Box Office would contact those who had applied and ask for a note of the situation dealing with them on a case by case basis.
They would not act in a 'Draconian' way and any fan whose case was rejected would receive a refund.
The only other change was a commitment to review the finance arrangements for those paying in installments at the end of the season.
Details of arrangements for reduced capacity games would follow central Government and ruling bodies advice but specific guidance relating to Selhurst Park could not yet be provided.
The Club referred to the unprecedented times and the financial commitments being made in terms of the Academy, the new stand (awaiting the Mayors approval) and player purchases, the lack of match day and advance season ticket income and the effects on tv monies.
The Trust referred to its open e-mail to the Club regarding the recent arrangements for the sale of season tickets. In the e-mail the Trust urged the Club to make certain changes as soon as possible. In brief these were:-
1) to extend the deadline for renewal of tickets until the end of the month while also providing any details possible of the Club's response plan to Covid 19 to allow fans to make an informed decision.
2) to extend the defer to 2021/22 option to everyone.
3) to provide partial refunds (for matches not attended) within 14 days.
4) to re-introduce the Direct Debit option for those fans who are unable to pay up front.
The Club acknowledged the points made in support of these proposals but had decided not to change the current position in any way. It indicated that the deadline had already been extended and that the deferral option was now open to over 65's. A further week would be given for 'save your seat' but no other alterations were envisaged.
At the end of the period others would be invited to apply for season tickets and movement of seats may be possible.
It was confirmed that as at the time of the meeting 12,000 season tickets had been renewed and 1000 deferrals applied for.
In respect of deferrals the Box Office would contact those who had applied and ask for a note of the situation dealing with them on a case by case basis.
They would not act in a 'Draconian' way and any fan whose case was rejected would receive a refund.
The only other change was a commitment to review the finance arrangements for those paying in installments at the end of the season.
Details of arrangements for reduced capacity games would follow central Government and ruling bodies advice but specific guidance relating to Selhurst Park could not yet be provided.
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