I have again renewed season tickets for my 72 year old self and my 9 year old granddaughter. When I renewed these last year I was asked for proof of age. I provided copies of her and my passports.
Today I have received an email asking again for proof of age. You may be surprised to know that our dates of birth have remained unchanged from last year. Can anyone offer a logical explanation as to why this proof is required again. Is it too much to ask that the Box Office system records ST holders's dates of birth and the fact that satisfactory evidence has been seen? Not only are the Box Office wasting my time, they are also wasting their time and thus CPFC money.
I await an explanation from them.
Today I have received an email asking again for proof of age. You may be surprised to know that our dates of birth have remained unchanged from last year. Can anyone offer a logical explanation as to why this proof is required again. Is it too much to ask that the Box Office system records ST holders's dates of birth and the fact that satisfactory evidence has been seen? Not only are the Box Office wasting my time, they are also wasting their time and thus CPFC money.
I await an explanation from them.
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