Will keep this short and sweet.
I waited in for 4 hours for a no show appointment for water meter repairs. Call the company and engineer was diverted to another job without this being communicated to me so I wasted an entire morning.
They have offered me £20 compensation.
I want to bill 4 hours of my equivalent hourly rate approx £120.
Do I legally have a leg to stand on?
I waited in for 4 hours for a no show appointment for water meter repairs. Call the company and engineer was diverted to another job without this being communicated to me so I wasted an entire morning.
They have offered me £20 compensation.
I want to bill 4 hours of my equivalent hourly rate approx £120.
Do I legally have a leg to stand on?
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