Hello hello,
Just after some advice really. Ordered some stuff from Spain in December (15th and 16th) which was then shipped on the 16th / 17th. Well before Brexit. Anyway after almost 2 months of chasing the package finally turns up, allegedly held at customs.
Anyway I received an invoice from FedEx/ TNT today asking me for £111.29 in customs fees to be paid before 19th March. They also sent a leaflet basically stating I have been sent this as the shipper has stated I am the payer of these fees.
Has anyone had a similar situation before? As far as I am concerned I placed the order in December and it was shipped in December well before the UK left the EU and thus shouldn't have even been subject to any post brexit fees / being held at customs as it should have arrived before the 31st December.
I've written as much to FedEx/ TNT but to be honest I can imagine them either writing back tough shit, or speak to the people who you ordered with. So if anyone has had a similar situation, and has any advice, or if anyone knows where I stand legally on this, it would be really helpful for some pointers please. :) Thanks.
Just after some advice really. Ordered some stuff from Spain in December (15th and 16th) which was then shipped on the 16th / 17th. Well before Brexit. Anyway after almost 2 months of chasing the package finally turns up, allegedly held at customs.
Anyway I received an invoice from FedEx/ TNT today asking me for £111.29 in customs fees to be paid before 19th March. They also sent a leaflet basically stating I have been sent this as the shipper has stated I am the payer of these fees.
Has anyone had a similar situation before? As far as I am concerned I placed the order in December and it was shipped in December well before the UK left the EU and thus shouldn't have even been subject to any post brexit fees / being held at customs as it should have arrived before the 31st December.
I've written as much to FedEx/ TNT but to be honest I can imagine them either writing back tough shit, or speak to the people who you ordered with. So if anyone has had a similar situation, and has any advice, or if anyone knows where I stand legally on this, it would be really helpful for some pointers please. :) Thanks.
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