Broken outside phone line question

My neighbour employed a tree feller to trim a huge tree and whilst doing the job , He broke the telephone cable that runs from the telegraph pole to my property , I was out at the time and he taped it back together at the pole and where it pulled out of the junction box on my wall without telling me or my neighbour telling me . They also entered my property without my permission to bodge the junction box repair .
It's such a bodge job it's comical to think they thought I would not notice .

Now When you ring my home phone via my mobile you get a ring tone but the home does not ring and you can't dial out or get the Internet .

I have BT coming tomorrow and wondered who pays to reconnect the outside junction box to the pole and if my internal phone wire has been stretched from the junction box to my phone and Internet who is liable for that damage .