Wembley took on board all of my points raised about the bad experiences I suffered from at the Play-Off Final and this time at the FA Cup Semi Final the service provided was first class with clear directions and staff only too willing to help.
They accepted that some disabled fans had brought their own food and drink and allowed it in and had a very good knowledge of where the disabled facilities were toilets etc.
Personally shown to our excellent seats and there was even a lift available for our use.
Many thanks go to Pam for the excellent service that she provides for disabled Palace fans at home games and when it comes to tickets for away games.
They accepted that some disabled fans had brought their own food and drink and allowed it in and had a very good knowledge of where the disabled facilities were toilets etc.
Personally shown to our excellent seats and there was even a lift available for our use.
Many thanks go to Pam for the excellent service that she provides for disabled Palace fans at home games and when it comes to tickets for away games.
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