Why is the Box Office so bad?

A number of issues this season such as E-Tickets but the below really irritates me.

Just gone to purchase a Liverpool away ticket and only about 20 restricted view remain. Rang the box office to ask why block 122 (the best block in the away end) was greyed out and they said sales slowed down so decided not to take this block.

I find this an astonishing approach to take after only putting tickets on sale last Wednesday. Surely you look to give fans maximum opportunity to attend after dropping the ball like that? In addition to this you are required to pickup the tickets from Selhurst. This makes things difficult and they could easily be sent to Anfield for collection?

I’d love to see it become Palace policy that for Saturday away games that they take the full allocation as this has happened to me and friends numerous times before. If they provided free coach travel for each away game I think this would create a feeling of goodwill among supporters and also ensure away ends are packed up ultimately increasing the chances of a good performance.