iPhone stolen, Apple ID hacked - how do I reduce security risk?

vendredi 29 septembre 2023

As I mentioned on another thread, my son had his iPhone nicked a couple of nights ago. Unfortunately they saw him unlock phone using passcode. Within 5 minutes they had changed his Apple ID password so he couldn’t remotely block phone or access his bank accounts, email account, files (including file with all passwords, National insurance records, passport and driving licence scans), photos etc.

The phone number was barred and the banking was relatively easy to freeze although it took all night - the thief transferred money between his accounts but didn’t get round to spending any. Apple will do nothing to help so it’s unlikely he will ever get his ID, email or photos back. One 4 number passcode was all it took.

They now have access to his email and know his phone number, address, bank accounts, passport, driving licence, NI etc. We have been systematically changing all passwords to accounts but it’s really difficult to know how to recover his security. Should we shut bank accounts, change phone number, get new passport, driving licence etc? What else should we do? Any suggestions gratefully received.


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