As I mentioned on another thread, my son had his iPhone nicked a couple of nights ago. Unfortunately they saw him unlock phone using passcode. Within 5 minutes they had changed his Apple ID password so he couldnt remotely block phone or access his bank accounts, email account, files (including file with all passwords, National insurance records, passport and driving licence scans), photos etc.
The phone number was barred and the banking was relatively easy to freeze although it took all night - the thief transferred money between his accounts but didnt get round to spending any. Apple will do nothing to help so its unlikely he will ever get his ID, email or photos back. One 4 number passcode was all it took.
They now have access to his email and know his phone number, address, bank accounts, passport, driving licence, NI etc. We have been systematically changing all passwords to accounts but its really difficult to know how to recover his security. Should we shut bank accounts, change phone number, get new passport, driving licence etc? What else should we do? Any suggestions gratefully received.
The phone number was barred and the banking was relatively easy to freeze although it took all night - the thief transferred money between his accounts but didnt get round to spending any. Apple will do nothing to help so its unlikely he will ever get his ID, email or photos back. One 4 number passcode was all it took.
They now have access to his email and know his phone number, address, bank accounts, passport, driving licence, NI etc. We have been systematically changing all passwords to accounts but its really difficult to know how to recover his security. Should we shut bank accounts, change phone number, get new passport, driving licence etc? What else should we do? Any suggestions gratefully received.
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