I recently joined the Palace Superdraw. At half-time on Monday, I received an email stating I had won a prize. I followed the instructions and logged into my account. However in the prizes section it states, no prize to collect.
Can anyone advise whether they have had a similar issue please.
Could it be as it was Bank Holiday? There is no telephone number to contact, only an email address.
Many thanks
Can anyone advise whether they have had a similar issue please.
Could it be as it was Bank Holiday? There is no telephone number to contact, only an email address.
Many thanks
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