Shut down / sleep problems

mardi 14 août 2018

Hello,

A long and exhaustive google has yet to yield any positive results. Since a windows update several months my laptop (an HP) has failed to shut down or sleep properly.

If I shut down it doesn't complete the process and if I close the lid it will not wake up. The only solution is to open the lid and do a hard restart holding the power button until it powers down.

Any one got any solutions, I have been through all the various sleep and power settings through control panel and its driving me mad that my otherwise healthy laptop is so painful to use.


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