Estate Agent mixed up move-in date for rental property

lundi 22 mai 2023

Hi All,

Just wondering if any housing experts might be able to help out on this one as I've had some great advice on here in the past when it comes to housing and property.

We have recently secured a lease on a new rental property, paid the holding deposit and completed referencing. It was advertised as being available from the 19th June and all communication to/from the estate agent has been based on that move-in date.

However the estate agent has called us and said he has mixed up the available from date and said the date it was available from was meant to be the 28th June as the existing family living in the property had agreed a weeks extension to their lease.

We had already had our notice served by our landlord as she is selling the property and the original section 21 notice ended the tenancy on the 28th June but we went back and told the agency that we had found somewhere else so could vacate on the 19th June which was accepted as a counter as I guess it allowed the landlord to bring her exchange date forward. Obviously we should have waited until we'd signed the new lease agreement before asking to finish the current rental early but we didn't expect things to turn out like this.

Is there anything we can do? The landlord and estate agent on the property we are currently renting are adamant that we have to be out on the 19th and will be putting her sale into jeopardy if we try to revert back and stay to the date in the original Section 21 notice.

We don't have very much money and the thought of having to effectively double our moving costs by doing it twice in the space of 10 days paying to store everything somewhere for that time along with living in a hotel or airbnb for a week doesn't really appeal especially with a 3 month old baby.

Thank you in advance.


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