Throughput?

lundi 1 juin 2020

Hello, has anyone heard of 'throughput'' affecting broadband speeds? In short 30meg goes into the router but only 13meg comes out.
Plusnet have sent 3 engineers so far, which the last one said is now pointless as it needs to be corrected by the ISP.
Does anyone know what they have to do? A replacement router doesn't seem to be the solution as I got them to send a replacement to rule that out.


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