Has anyone else had problems with these idiots. Have been with them for years however in August saved a tenner a month to recontract for 12 months. However I've been getting awful signal and my landlord has got to sort but it's hassle. So I called dup the other day and was put on hold for 40 minutes then hang up on. Called today and spoke to the most arrogant salcastic twat ever. I asked if I could pay the extra ten a month back and cancel and he said no....fair enough. He them said he could cancel it all of I want but would have to pay still. I laughed and asked why he said that and he didn't reply I asked if I could speak to a Manger and he just said no. I informed him I wanted to take it further he just said he couldn't do nothing. Phone ball went on and in the end I just hang up. Now I'm stuck with the tossers for another 9 months.
Anyone else had service like that. I thought they HAD to raise a complaint or try to sort out?
Anyone else had service like that. I thought they HAD to raise a complaint or try to sort out?
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