Became aware yesterday that people were ringing our home telephone number and it was ringing and ringing but we could hear nothing at our end.
A little bit of further investigation reveals that not only have we been allocated a new number but we even have a new service provider.
We were with BT but now have a talk-talk number on which we can dial out on (we have checked this by ringing our mobiles and other numbers) but which when we dial it comes back as being out of service. Our BT account is still live so that has not been canceled and our broadband is still working.
Have reported this to BT via their automated fault service who tell us they have found a fault on our line and will deal with it but it is all very strange.
Anybody experienced similar ?
A little bit of further investigation reveals that not only have we been allocated a new number but we even have a new service provider.
We were with BT but now have a talk-talk number on which we can dial out on (we have checked this by ringing our mobiles and other numbers) but which when we dial it comes back as being out of service. Our BT account is still live so that has not been canceled and our broadband is still working.
Have reported this to BT via their automated fault service who tell us they have found a fault on our line and will deal with it but it is all very strange.
Anybody experienced similar ?
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