I have recently had a number of transactions put through on my card for online poker sites. I initially had a call from HSBC saying that a 5k transaction was pending and they could reject it if i didn't recognise it, i advsd that i didn't recongise it and they cancelled the transaction and my card.
I have subsequently noticed further transactions being put through on my card for lower amounts, which have been authorised and i have had to ring the fraud team and dispute these. The card is cancelled, but obviously these transactions were pending before cancellation. Now, i have disputed these, but HSBC seemed to question me, because i have previous transactions to William Hill online and because they fall into the same gambling category, they were implying i could have made the withdrawls. The smaller fraudulent transactions appear to be for £300-£500 at a time, which is well above the odd £10 transaction i have made to William hill.
HSBC have refunded the charges, but have advised that the retailer could dispute the refund within 60 days and therefore i would be liable again. This concerns me as it could be argued that the retailer took the payment in good faith.
Has anyone had any experience with cards being used fraudulently on betting sites? is the retailer likely to dispute the refunds, or is the odd bit of fraud par for the course and therefore it won't be contested? i would think online casinos and gambling sites are havens for money laundering and the like?
Anyone with any experience who can provide some reassurance would be appreciated
I have subsequently noticed further transactions being put through on my card for lower amounts, which have been authorised and i have had to ring the fraud team and dispute these. The card is cancelled, but obviously these transactions were pending before cancellation. Now, i have disputed these, but HSBC seemed to question me, because i have previous transactions to William Hill online and because they fall into the same gambling category, they were implying i could have made the withdrawls. The smaller fraudulent transactions appear to be for £300-£500 at a time, which is well above the odd £10 transaction i have made to William hill.
HSBC have refunded the charges, but have advised that the retailer could dispute the refund within 60 days and therefore i would be liable again. This concerns me as it could be argued that the retailer took the payment in good faith.
Has anyone had any experience with cards being used fraudulently on betting sites? is the retailer likely to dispute the refunds, or is the odd bit of fraud par for the course and therefore it won't be contested? i would think online casinos and gambling sites are havens for money laundering and the like?
Anyone with any experience who can provide some reassurance would be appreciated
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