Netflix - 25% load / buffer glitch on Freeview and Amazon Fire stick

jeudi 10 août 2017

Looking for help or knowledge on this...

I moved house recently and decided it time to abandon Sky / BT for the supposed Utopia of a simple Freeview box and an Amazon Fire TV Stick.

I use Netflix a lot, but on both the Freeview box and the Amazon Stick, the app loads but when trying to play an episode of something it gets stuck at '25%'. Then it crashes.

I have been trying every day since i moved in on Friday 4th August and no joy. All the other apps - BBC iPlayer, 4OD etc., they all work fine. And Netflix works perfectly when i link my PC or Laptop to the TV.

I have read various forums and comments and nobody seems to have an answer, yet it seems to affect a lot of people.

I have no wired internet yet, so am using mobile 4G wifi. Is that a likely problem? Other users seem to have it even with wired / fibre broadband.

Netflix status / network checker comes back as green ticks all round for servers and connection etc. The speed on mobile wifi is around 40mbps. And as i say, it works over MS Windows on the same internet connection.

I've tried loads of things including uninstalls and reinstalls, factory resets, and the cure all of turn of / on again.

Anyone get the same or have any ideas?

The silence that seems to come from Netflix / Amazon / Freeview manufacturers is deafening and they appear to just blame each other or the ISPs!


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